Starting Afresh, Business Cycles and No Objectives

I always enjoy this time of the year. For me, in many ways, the 1st of September is the start of a New Year.
If you can remember when you were young, or even more recently, if you have children, this time of the year marks the start of the academic year. It is back to school week and also Freshers week for those starting University. It is a out-of-sync start to the year when, in the Northern Hemisphere, we are all heading into Autumn and Winter. Perhaps the original designer for the academic cycle was an Antipodean when it coincides with Spring. Who knows?

Anyway, I have found over the past three years of running a small consulting business that there are definite peaks and troughs in demand for an extra pair of (external) hands to kick-off a new campaign or project. And that cycle is very much in in line with the school year. I can see a definite trend of individuals buying in three cycles – September/October, January/February and April/May/June. Nobody buys anything in August!

So with this New (Business) Year, I decided, whilst on holiday in August, to do a few radical things – just to mark the occasion.  I’ve upgraded my apple computer (because the old one broke beyond repair).  I’ve changed broadband service provider to Zen (having been struggling with BT’s customer service for several years). And I have also decided to move from my old-style accountant to one that can handle the cloud, is more proactive and help the business grow.  All these changes have definitely given me a “back to school”, start of a New Year refreshed feeling.

With these somewhat mundane changes, I have also been reflecting on the past three years and what goals and objectives I should set the business for the next three years. After all, I run a business called Objective Designers! So I was very amuzed to get an email this morning from a great productivity blog I subscribe to called “ZenHabits”.  I was reading an earlier entry called “No Goal” – which struck a chord.  What if we actually have no goals?  What then?  I love the two quotes at end of the ZenHabits post:

‘Always remember: the journey is all. The destination is beside the point.’

“A good traveller has no fixed plans, and is not intent on arriving.”  Lao Tzu

Why do we set all these goals and objectives?  What purpose do they serve?  Is there really an alternative framework with no goals, no budgets, no plans.  Just free-and-easy go-with-the-flow business?  I can see this probably wouldn’t work in big business, but for a micro business, it is an interesting idea. Many self-employed folk around the world probably do this naturally anyway!

Anyway, it makes you think – which is what this blog is all about!

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Jobs, Dots and Coincidences

In the week that Steve Jobs gave up as CEO of Apple, I was reminded by a good friend, Cliff, of part of Jobs’ address to Stamford students in 2005:

“You can’t connect the dots looking forward. You can only connect them looking backwards, so you have to trust that the dots will somehow connect in your future. You have to trust in something: your gut, destiny, life, karma, whatever – because believing that the dots will connect down the road will give you the confidence to follow your heart, even when it leads you off the well-worn path, and that will make all the difference.”

The idea that “dots will connect down the road” is such an interesting one. So many things become obvious with the benefit of hindsight. So it was, whilst on holiday in Sicily over the past ten days, that I was thinking about the importance of coincidences when looking back in life.

How many times in your life have you thought “That’s a coincidence!” – and the event or chance meeting has led to something important developing further down the road?

There is also the famous puzzle about how many people you need to gather together in a group for there to be less than a 50% probability that two in the group will share a birthday. The answer is not, as may would think 183 (or a half or 366) – but it is, in fact, a mere 23!  Therefore coincidences are actually more common than we might at first think!

James Redfield in his book “The Celestine Prophecy” develops the main character with him beginning to notice instances of “synchronicity”, or the realisation that coincidences may have deep, sometimes spiritual meanings.

And, as Einstein charmingly said: “Coincidence is God’s way of remaining anonymous.”

To bring me back to Steve Jobs – his creations (or the creations of Apple) have been important at certain transition points in my life – whether they be the first Apple 2 I bought in 1980, or the Macbook Air I ordered today because my MacBook Pro that I got when I set up Objective Designers 3 years ago packed up last week!

Whether you believe these deeper meanings or not, REFLECT ON IT: When have coincidences changed your direction in life – or the decisions you have made?  They have for me. Maybe they have for you?

Please think about these coincidences that have turned your life….and, if you think you have a good story, please put it in the comment box below!

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Central Banks & Local Currencies

Living in Kent in the UK, I have always been fascinated by local currencies and hop tokens. These were issued by local farmers to the hop pickers who came down from London – and could only be spent in the local village or on local beer (provided by the farmer!). However unfair, this really was localism in action!

So it is, as Europe and the US faces its currency crisis, trying to payoff old debts with a money system that is totally broken, it becomes so interesting to look to history and the so-called Wörgl experiment. This was conducted from July 1932 to November 1933 and is a classic example of the potential efficacy of local currencies in a time of financial crisis.

Wörgl, a small town in Austria with 4000 inhabitants, introduced a local scrip during the Great Depression. By 1932 unemployment in Wörgl had risen to 30%. The local government had amassed debts of 1.3 million Austrian schillings (AS) against cash reserves of 40,000 AS. Local construction and civic maintenance had come to a standstill. On the initiative of the town’s mayor, Michael Unterguggenberger, the local government printed 32,000 in labor certificates which carried a negative 1% monthly interest rate and could be converted into schillings at 98% of face value. An equivalent amount in schillings was deposited in the local bank as cover for the certificates in case of mass redemption and earned interest for the government.

The certificates circulated so rapidly that only 12,000 were ever actually put into circulation. According to reports by the mayor and economists of the day who studied the experiment, the scrip was readily accepted by local merchants and the local population. It utilized the scrip to carry out 100,000 AS in public works projects involving construction and repair of roads, bridges, tanks, drainage systems, factories, and buildings. The scrip was also accepted as legal tender for payment of local taxes.

In the one year that the currency was in circulation, it circulated 13 times faster than the official shilling and served as a catalyst to the local economy. The heavy arrears in local tax collection declined dramatically. Local government revenue rose from 2,400 AS in 1931 to 20,400 in 1932. Unemployment was eliminated, while it remained very high throughout the rest of the country. No increase in prices was observed. Based on the dramatic success of the Wörgl experiment, several other communities introduced similar scrips.

In spite of the tangible benefits of the programme, it met with stiff opposition from the regional socialist party and from the Austrian central bank, which opposed the local currency as an infringement on its powers over the currency. As a result the program was suspended, unemployment rose, and the local economy soon degenerated to the level of other communities in the country.

So there is a way out of the currency crisis – if only we looked to history and suppressed the central banking systems. I cannot see the dollar and euro surviving in their current state for much longer without some re-thinking. Makes you think what we could do if we took localism to the next stage of its natural development.

Main story from Wikipedia – http://en.wikipedia.org/wiki/Local_currency

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Reasons for Encouragement: Keeping the World View

In the week that the US space shuttle programme came to an end, the BBC put a cut-down and edited version of the film “Round the world in 90 minutes.

You can watch the older version on YouTube in five fifteen minute cuts:

Let’s hope that the planetary consciousness that the outstanding programme has delivered will continue to see the world as a fragile ecosystem and not as a toxic dumping ground for consumer madness (per the previous post).

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Reasons for the Crisis: Designing for Obsolescence

In a week where the Murdoch media empire appeared to lose its power, I came across this video “The Story of Stuff”- perhaps the most important “News of the World” that Murdoch’s empire was at the heart of ignoring.

Even if you have seen it, watch it again: it will make you think again about how the world works.

It is interesting how, with the launch of Apple’s Lion operating system we are still seeing “Design for Obsolescence” as one of the main design principles from what many say is the best design company in the world. It’s time for Apple (and the rest of us) to re-think design for the 21st century so that we can close the circle, not keep pushing the 99% waste down the pipe. Designing for Pull has to be a major factor in this redesign philosophy – and something I will come back to in future posts.

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Emergence and Swarm Consciousness

As the honeybee swarming season is ending, I have been reflecting on the four swarms we have caught this season and the phenomenon that some call “swarm consciousness”. In researching more about the subject, I came across this short set of PBS videos describing a new way of thinking described as “emergence”. It not only describes the magic forces of nature that science somehow struggles with, it also gives a great explanation on how we learn. It is encouraging to hear that current computer design has a long way to go – and that the human brain still wins on its “connectedness”. Encouraging to think that swarm intelligence in humans is FAR greater than any political leader or dictator. Worth watching both clips and reflecting on them:

Part 1:

Part 2:

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Innovation at the Edge of Elecricity

Although this is almost exactly a year old and quite US-centric, the video below “Innovation at the Edge of Electricity” was made. It has some great stories that may well make the minds of anyone living in the US or Europe boggle at how true innovation is happening in the developing world without any “help” from regulators or lawmakers.

As technology is forcing industry convergence, it is not just the Western-style Telecoms regulation that is getting in the way, but the rules and regulations from the Electricity and Banking Industries too. For instance, look to Africa, not Europe or the US if you want to see what true innovation is on mobile payments.

Many of the stories are particularly helpful when we think at how we should rollout faster broadband to the so-called “Final Third”. Innovation has always happened on the edge of the network. Surely it is time for us to include some of these new ideas from the “edge of electricity” and adapt them to our own requirements. Or will we let the regulators carry on regulating our service industries to die a slow, painful death?

Well worth watching to the end.

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Idries Shah on Attention

On doing some research into the great Afghan-Scot mystic, Idries Shah, I came across this brilliant piece in his book “Learning How To Learn” 1979 pp85-88:


One of the keys to human behaviour is the attention-factor.

Anyone can verify that many instances, generally supposed to be important or useful human transactions on any subject (social, commercial, etc.,) are in fact disguised attention-situations.

It is contended that if a person does not know what he is doing (in this case that he is basically demanding, extending or exchanging attention) and as a consequence thinks that he is doing something else (contributing to human knowledge, learning, buying, selling, informing, etc.,) he will:

(a) be more inefficient at both the overt and the covert activity;

(b) have less capacity of planning his behaviour and will make mistakes of emotion and intellect because he considers attention to be other than it is.

If this is true, it is most important that individuals realise:

1. That this attention-factor is operating in virtually all transactions;

2. That the apparent motivation of transactions may be other than it really is. And that it is often generated by the need or desire for attention-activity (giving, receiving, exchanging).

3. That attention-activity, like any other demand for food, warmth, etc., when placed under volitional control, must result in increased scope for the human being who would then not be at the mercy of random sources of attention, or even more confused than usual if things do not pan out as they expect.

CERTAIN PRINCIPLES MAY BE ENUNCIATED. THEY INCLUDE:-

1. Too much attention can be bad, (inefficient).

2. Too little attention can be bad.

3. Attention may be ‘hostile’ or ‘friendly’ and still fulfil the appetite for attention. This is confused by the moral aspect.

4. When people need a great deal of attention they are vulnerable to the message which too often accompanies the exercise of attention towards them. E.g., someone wanting attention might be able to get it only from some person or organisation which might thereafter exercise (as ‘its price’) an undue influence upon the attention-starved individual’s mind.

5. Present beliefs have often been inculcated at a time and under circumstances connected with attention-demand, and not arrived at by the method attributed to them.

6. Many paradoxical reversals of opinion, or of associates and commitments may be seen as due to the change in a source of attention.

7. People are almost always stimulated by an offer of attention, since most people are frequently attention-deprived. This is one reason why new friends, or circumstances, for instance, may be preferred to old ones.

8. If people could learn to assuage attention-hunger, they would be in a better position than most present cultures allow them, to attend to other things. They could extend the effectiveness of their learning capacity.

9. Among the things which unstarved people (in the sense of attention) could investigate, is the comparative attraction of ideas, individuals, etc., apart from their purely attention-supplying function.

10. The desire for attention starts at an early stage of infancy. It is, of course, at that point linked with feeding and protection. This is not to say that this desire has no further nor future development value. But it can be adapted beyond its ordinary adult usage of mere satisfaction.

11. Even a cursory survey of human communities shows that, while the random eating tendency, possessiveness and other undifferentiated characteristics are very early trained or diverted-weaned-the attention-factor does not get the same treatment. The consequence is that the adult human being, deprived of any method of handling his desire for attention, continues to be confused by it: as it usually remains primitive throughout life.

12. Very numerous individual observations of human transactions have been made. They show that an interchange between two people always has an attention-factor.

13. Observation shows that people’s desires for attention ebb and flow. When in an ebb or flow of attention-desire, the human being not realising that this is his condition, attributes his actions and feelings to other factors, e.g., the hostility or pleasantness of others. He may even say that it is a ‘lucky day’, when his attention needs have been quickly and adequately met. Re-examination of such situations has shown that such experiences are best accounted for by the attention-theory.

14. Objections based upon the supposed pleasure of attention being strongest when it is randomly achieved do not stand up when carefully examined. ‘I prefer to be surprised by attention’ can be paraphrased by saying, ‘I prefer not to know where my next meal is coming from’. It simply underlines a primitive stage of feeling and thinking on this subject.

15. Situations which seem different when viewed from an oversimplified perspective (which is the usual one) are seen to be the same by the application of attention-theory. e.g.: People following an authority-figure may be exercising the desire for attention or the desire to give it. The interchange between people and their authority-figure may be explained by mutual-attention behaviour. Some gain only attention from this interchange.  Some can gain more.

16. Another confusion is caused by the fact that the object of attention may be a person, a cult, an object, an idea, interest, etc. Because the foci of attention can be so diverse, people in general have not yet identified the common factor-the desire for attention.

17. One of the advantages of this theory is that it allows the human mind to link in a coherent and easily-understood way many things which it has always (wrongly) been taught are very different, not susceptible to comparison, etc. This incorrect training has, of course, impaired the possible efficiency in functioning of the brain, though only culturally, not permanently.

18. The inability to feel when attention is extended, and also to encourage or to prevent its being called forth, makes man almost uniquely vulnerable to being influenced, especially in having ideas implanted in his brain, and being indoctrinated.

19. Raising the emotional pitch is the most primitive method of increasing attention towards the instrument which increased the emotion. It is the prelude to, or accompaniment of, almost every form of indoctrination.

20. Traditional philosophical and other teachings have been used to prescribe exercises in the control and focussing of attention. Their value, however, has been to a great measure lost because the individual exercises, prescribed for people in need of exercise, have been written down and repeated as unique truths and practised in a manner, with people and at a rate and under circumstances which, by their very randomness, have not been able to effect any change in the attention-training- This treatment has, however, produced obsession. It continues to do so.

21. Here and there proverbs and other pieces of literary material indicate that there has been at one time a widespread knowledge of attention on the lines now being described. Deprived, however, of context, these indications survive as fossil indicators rather than being a useful guide to attention-exercise for contemporary man.

Attention upon oneself, or upon a teacher, without the exercise of securing what is being offered from beyond the immediate surroundings, is a sort of short-circuit. As Rumi said: ‘Do not look at me, but take what is in my hand’.


Makes you think!

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On AV, Bees, the Delphi Method and Other Voting Systems

For those who know me well, they will know I keep bees. Last week I caught the first swarm of the year in a tree in the local town – which was very satisfying. I also have another blog at http://beelore.com In one of my posts on that blog last year I noted the amazing way that bees vote for a new home.  This research even has its own site

Funny thing is that in the UK we have to decide between the current so-called “First Past the Post” system and the “Alternative Voting System”.  Pretty bi-polar.  Pretty bonkers.

What would the bees do?  The scouts would look at many and several voting systems and would (depending on the amount of energy exhibited for each system) come back to the 95% in the swarm and dance the story with a waggle.

It is such a strong idea that a guy called Thomas.D. Seeley actually wrote a book about it last year called “Honeybee Democracy”.

Here is extract from a review:

“In the late spring and early summer, as a bee colony becomes overcrowded, a third of the hive stays behind and rears a new queen, while a swarm of thousands departs with the old queen to produce a daughter colony. Seeley describes how these bees evaluate potential nest sites, advertise their discoveries to one another, engage in open deliberation, choose a final site, and navigate together–as a swirling cloud of bees–to their new home. Seeley investigates how evolution has honed the decision-making methods of honeybees over millions of years, and he considers similarities between the ways that bee swarms and primate brains process information. He concludes that what works well for bees can also work well for people: any decision-making group should consist of individuals with shared interests and mutual respect, a leader’s influence should be minimized, debate should be relied upon, diverse solutions should be sought, and the majority should be counted on for a dependable resolution.”

So I vote for a new kind of democracy based on 50 million years of wisdom!  The trouble is, I don’t think such an option will be on the ballot paper in the UK elections this Thursday!   I am still not sure whether AV is a step in the right direction – but it seems to be closer to the system that the bees have developed than the current First-Past-The-Post system.

If the internet age is going to really impact democracy in a useful way, then the Delphi Method is a much closer match with what the bees do than the currently proposed AV system. Here is an extract from Wikipedia:

The Delphi method (pronounced /ˈdɛlfaɪ/ DEL-fy) is a structured communication technique, originally developed as a systematic, interactive forecasting method which relies on a panel of experts.

In the standard version, the experts answer questionnaires in two or more rounds. After each round, a facilitator provides an anonymous summary of the experts’ forecasts from the previous round as well as the reasons they provided for their judgments. Thus, experts are encouraged to revise their earlier answers in light of the replies of other members of their panel. It is believed that during this process the range of the answers will decrease and the group will converge towards the “correct” answer. Finally, the process is stopped after a pre-defined stop criterion (e.g. number of rounds, achievement of consensus, stability of results) and the mean or median scores of the final rounds determine the results.


Other versions, such as the Policy Delphi, have been designed for normative and explorative use, particularly in the area of social policy and public health. In Europe, more recent web-based experiments have used the Delphi method as a communication technique for interactive decision-making and e-democracy.

The outstanding issue for me is how do we reform democracy quickly and effectively to keep pace with the challenges the planet faces?  The bi-polar choice we have been given in the UK elections avoids the issue of how we reshape the Western democratic system to become much better at decision making.  I would vote for the bees or the Delphi system over any First-Past-The-Post or AV system.  But this Thursday we are not being given that choice!  All of your thoughts gratefully received!

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Dottting the i

Although I use an Apple iPhone and heard today that Apple overtook Nokia (in revenues) on mobile phone sales, you have to hand it to Nokia that they still think big.  Just watch this:

and then see the background story:

Just hand it to Nokia – Apple might have the “i” – but Nokia’s Dot takes the day for me!

Vote for them on the Webby awards here.

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