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Comment on the DCMS Business Plan for the Delivery of UK Broadband

I have posted on the DCMS website, commenting on their recently published Business Plan for Broadband.  Interesting to see if they actually publish it.  In any case, they cannot vet what I put on my own blog – so here is what I wrote:
“A perfection of means and confusion of ends seems to characterise our age” as Einstein so rightly said.
These milestones are mere inch-pebbles…..
Jeremy Hunt’s ambition of only five months ago that: “within this Parliament we want Britain to have the best superfast broadband network in Europe” has been diluted to a set of muddled objectives and easily-achievable short-term meetings, studies, consultations and (yet-to-start) round tables.  And the heading of “super-fast” has been subtly changed to “universal” which is muddling the Universal Service Obligation with what the best superfast broadband network in Europe should really be…
Meanwhile, BT has gone public on a very effective campaign which is designed to create a very un-level paying field for Next Generation Access.  BT, Virgin Media and the other so-called ISPs will continue to compete in the same (urban and semi-urban) areas that they have on the current LLU regime.  A “completed” milestone of examined barriers has clouded the fact that the recently announced business rates regime has put more barriers in place for new networks – not removed them.  We can examine barriers until the cows come home.  We need the barriers removed, not examined!
Ambitions for open access infrastructure (ducts and poles) are riddled with practical issues that will mean BT will continue to play a waiting game.
Openreach is not “open’, yet we continue to use the word “open” without defining any new structures required for the fibre revolution and relying on old structures that were created for copper networks – simply because it is easier.
And the market testing community-led pilots are out-of-phase with the infrastructure sharing milestone – such that BT is far more likely to be able to give a compelling bid for each scheme and wipe the slate clean than if the infrastructure was truly open.  Well constructed plans need to understand that certain milestones will have dependencies on others.  The project plan needs to be laid-out rather than created as a list, so that these dependencies can be understood and the milestones phased accordingly.
We MUST get our purpose, objectives and milestones better aligned in this critical programme!  This is a matter of national survival on the increasingly competitive landscape of the global internet economy – and we have very little time (perhaps six months to a year) to get our act together.
These milestones are very unlikely to achieve what we need by when we need it.
However, not to be over-critical, there has been some good work.  The recently published Digital Scotland report for a far more ambitious and coherent plan with some great ideas on how to connect Broadband to Big Society and provide speeds much closer to what “the best superfast broadband network in Europe” might look like.  But it is not clear that Westminster can hear Edinburgh down the communication lines of two countries with different political parties in leadership positions and with Scotland coming up to  Elections and the rest of the UK trying to work out what they actually voted for!
It is time to wash-away these inch-pebbles and create a national debate and a coherent joined-up plan on this important subject with real, competitive milestones that will create a national, shared, fibre infrastructure (such as has recently been announced by Italy) as well as to bridge both the geographic and social digital divides with real connections and real training and participation rather than the political verbiage that we have become used to over the past few years.
We will be challenging the current thinking at the NextGen ’10 conference in Birmingham on 22-23rd November.
If Big Society is to happen (and be supported by the necessary digital infrastructure required), then this part of the Business Plan needs re-thinking – particularly if we are really going to deliver on the excellent ambition set out by Jeremy Hunt in June.
Thank you for being open enough to allow me to comment and please take the comments as a constructive contribution to what is a truly vital part of the government’s business plan.
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Home Ownership in the Connected Kingdom

I got up yesterday morning questioning why it was that BT will take at least another five and possibly ten years to upgrade my broadband from 2MB to 10 or perhaps even 40 (on their current unpublished, un-thought-about plans).  I run an information intensive business from home and I need faster broadband – now.  And I am not alone!  Why should I wait?  And I thought who owns this problem anyway?

It triggered a thought.  A Thursday Thought!

In the early days of Telecoms deregulation, BT was forced to move the ownership of the (plain-old-bog-standard-you-can-have-it-in-any-colour-so-long-as-it-is-black) Telephone to the person owning the number.  Standards were created and innovation thrived with new types of telephone being connected to the network – so long as they conformed to standards.

When Openreach was created,  management of the equipment on the end of the line was handed over to other so-called “Service Providers” and (a little known fact), BT was forced to auction-off the actually ownership of about 60% of their lines – which were predominantly won by the French company, Orange.  However, for those in the Final Third, this line ownership trick is irrelevant.  We are still at the beck-and-call of BT Openreach’s exchange upgrade programme.

A few weeks ago I had lunch with the Chief Engineer at BT Openreach (George Williamson).  I asked him how it was possible to unlock BT’s investment bottleneck and accelerate the rollout of broadband to the final third.  But he simply said the current plans for upgrading would take all of BT’s resources in the next three years and that the programme put BT’s implementation teams at maximum stretch.  So there is an implementation capacity problem here too.  Which is why more local infrastructure building (with or without BT) looks interesting.  There is a market for it, if only BT Openreach were prepared to publish their plans of where (and where not) they intend to go.

So I thought, what about me owning my own line – like in the days when I ownership of the telephone passed from BT to the private sector?  What if I could then do a deal with BT (or another service provider) to pay them double to upgrade the line (rather than pay Sky to watch football).  What if I paid them treble (and not buy a new car)?  What if I bought new shares in a community bond scheme which would partner with BT (or another builder) to accelerate the rollout?  What if (like in some parts of Europe) a mortgage company will extend a mortgage to include the cost of a Next Generation connection?  What if there were people in my community who would underwrite the scheme?  What if….

So I leave the question hanging – why shouldn’t I be able to by and own my own line?  I don’t want it owned by some service provider or some company that themselves are totally dependent on a part of BT Group that is not the slightest bit interested in my line – until about 2108 if I am lucky!

Time to re-think “home ownership” and what a connected home really means in the connected kingdom!

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Digital Scotland Rocks!

I was away in Edinburgh last week at the launch of the Digital Scotland report.  A fine piece of work which creates a new way of looking at Next Generation Access in the UK by suggesting that Scotland creates a Digtial Scotland Trust with a number of internet hubs which serve 2,000 people or about 800 households.

The report was refreshing – but what I found most interesting (and at the same time most frustrating) is that many of the ideas, issues and blockages on the deployment of Next Generation Access are not new.  The same ideas were being talked about back in 2002!  Yet this time around there are a whole new set of academics and enlightened individuals in the wider society beginning to take much more of an interest because Next Generation Broadband Access is at the heart of the UK’s competitive position in the world and we are seen to be slipping behind.

Professor Michael Fourman kicked-off his talk with the report commissioned by Google which came out that day called the Connected Kingdom – which says that the UK is Number 1 for e-commerce.

So the story gets confusing as those looking at this video will say “we are not slipping behind, we are number 1 for e-commerce – which is what really matters”.

The critical next step is to find a way to educate the politicians on the benefits of NGA and wider ICT to their (drastically reduced) public sector programmes and to see if we can bridge the investment gap of about £10-15 bn to accelerate rollout to the Final Third (both geographically disconnected and socially excluded). A trivial amount for a five year programme in an industry that is worth over £100bn to the UK economy each year. We need to move from a connected kingdom to a hyper-connected kingdom which includes everyone, not just the digitally advantaged.

Although BT has committed a substantial amount of new investment, it cannot crack the problem on its own.  In many ways, the real test for success will be how “open” the so-called OpenReach really is.

The additional investment is needed over-and-above the (approximately £5bn committed by BT,  Virgin Media and the government’s BDUK division with any match-funding from Europe).  It is needed to implement the difficult bits of the 20 year programme which we are half-way through.  And it needs to be invested alongside some new thinking on business models, shared assets, shared investment schemes and business rates rationalisation.

The difficult part of the implementation (of the final third) has started.  It is time for the more enlightened thinking from the Royal Society of Edinburgh (and the August report from the Scottish Reform Trust) as well as the Foundation for Science and Technology to bring new thinking and political momentum to this old problem.  With right political alignment and the realisation that the public sector cuts can only be achieved by investing in a Hyper-Connected Kingdom the required new money will flow in to fill the gap.

As some of you may know, Scotland is (geologically) part of Canada – and only joined Europe relatively recently (in earth time). Rod Mitchell, my namesake, pointed out to me that much of the thinking that went into the Welsh Assembly Government’s commissioning of the FibreSpeed network in North Wales came from Scotland.   I hope this time around that Scotland actually benefits from its own thinking – rather than exporting the ideas without getting the true benefits of implementing them at home!

Putting the UK back at the front with the “Best Broadband in Europe in this government” is totally possible.  It is a simple matter of some clear thinking, a few politicians who “get” it and a bit of rocket fuel under the BDUK and Ofcom to tweak some of the industry structures!

Watch this space!

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The Only Thing That Can Change the World

I continue to be very inspired by the RSA’s Animate series – with fantastic cartoons illustrating really complex ideas.

The clip below has been recently released, with Matthew Taylor’s ideas on 21st Century Enlightenment.

It ends with a great quote Margaret Mead (American cultural anthropologist, 1901-1978):

“Never doubt that a small group of thoughtful, committed citizens can change the world.  Indeed, it is the only thing that ever has.”

So now you know the only thing that can change the world!

Enjoy!

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The Power of Envisioning Your Ideal Outcome

I was reminded this week of a very useful technique that a friend taught me about five years ago.  She called it the “blueprint method”.  She used it with her partner many times – and it was extraordinarily successful for her.

At the time she taught us the method, my wife and I were looking to move house.  We knew roughly what we wanted.  My friend suggested that we both find a quiet moment and WRITE DOWN on a piece of paper our ideal home – giving it as much description as possible and describing it AS IF WE ALREADY LIVED IN IT AND OWNED IT.

We went home and did just that – and envisioned owning a cottage in the country in the price-range that we could afford (which was considerably less than the going market rate for a three bedroom cottage in our area). We pictured a garden front and back with a garage and beautiful views with a forest we could walk into.  At the time, we were living in a tiny rented cottage in the middle of a village with none of the above features.

Having written down our vision, I filed the paper away and we went on holiday.  During the holiday we discussed the cottage and tried to convince ourselves that our wish-list was possible.  Somehow the price we wanted to pay was far too little against market rates at the time.

Within a week from returning from holiday, the estate agent rang and showed us a cottage that FITTED OUR BLUEPRINT EXACTLY.  My wife and I walked through the door and knew it was where we wanted to live for the next few years.  And it was in our price-range.  We still live in that cottage now!

So this week, I tried the same exercise on a business problem I had.  I conducted the exercise on an IDEAL CLIENT and sure enough, someone fitting the description of my ideal client came right through the door the next day!

So, in summary, here is the MAGIC BLUEPRINT METHOD:

1)  Sit down with a piece of paper (ideally with anyone else who will benefit from the exercise) and WRITE DOWN exactly what you want.  Use pictures, photographs or drawings to bring the wish to life.  It is important to believe that you already OWN OR ARE LIVING YOUR DREAM. (The dream must be for the greater good of those involved, otherwise it is in the realm of black magic and I do not endorse any outcomes).

2)  File the piece of paper away, and each time the idea comes into your mind, simply BELIEVE YOUR WISH HAS ALREADY COME INTO YOUR LIFE

3)  When the time comes for “that for which you have wished for” to come into your life, SIMPLY RECEIVE IT WITH GRATIFICATION!

It might sound whacky and I am sure there are many internet sites making exaggerated claims about similar ideas.  However, many books have been written about this technique for many centuries – including “Think and Grow Rich” by Napoleon Hill and more recently “The Secret”.  If you envision something for a higher purpose, write it down and allow it to come into your life, then it works every time.  You just have to believe it for it to come true!  It is the stuff fairy stories are made of.

Interested in any folk who have similar stories or have tried it already.  Also to those of you who give it a go and get results.  Try it: it works.  But you have to believe in it!

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Digital Scotland and The Royal Society of Edinburgh

Just returned from the Next Gen ’10 roadshow in Edinburgh.

The most interesting thing for me ( which I had compeletely missed before I went there) is that Scotland has approached this whole problem of upgrading the broadband network by commissioning the Royal Society of Edinburgh to look at the problem afresh.  Unlike The Royal Society (based in London), the RSE has maintained the “Scottish Generalist Tradition” and have brought an eclectic set of wise folk to apply new thought and rigour to working through the issue of broadband in Scotland so that it serves the wider context of society and the economy.  Technology is a means to a greater end, not an end in itself.

The Digital Scotland interim report can be found by first clicking on the RSE logo below and then clicking on the link right at the bottom of the page “Read Interim Report”:

Unlike the Digital Britain report which was written in the time of a dying administration by economist-politicians, bureaucrats and quangos, and then attacked by the new administration to become a nearly totally ineffective set of recommendations, Scotland has approached the problem with refreshing renaissance-style method that only a body like the RSE can do.  It is an elegant combination of mathematical logic combined with rounded, objective reasoning – and moves the debate forward so that Scotland might well take the thought-leadership position when it publishes its final report once the current comments have been digested.

One conclusion that I came away with is that the whole debate about where fibre goes should be re-focused around Fibre to the Community.  Many of the more rural areas in Scotland would benefit tremendously by digging a single fibre into the community.  The current ambitions of Jeremy Hunt and the Con-Lib coalition government for the UK to become the leader in Europe for broadband by 2015 – without any central government funding – becomes even more challenging when one compares us to Finland – which was very well articulated by Professor Michael Fourman in his detailed analysis backing up Digital Scotland at the conference.

One of the strange things is that the interim report talks of Fiber, not Fibre.  I am not sure how this American English has managed to get into a perfectly good Scottish-English Language document.  But Hey Ho – the world moves on!

The Scots, Edinburgh and the RSE have a long tradition of great invention and enlightened thinking.  This blog will keep a keen eye on developments North of the Border.

(P.S.  The talk that I gave on Sir Patrick Geddes will be put onto this post once I transcribe and edit it.)

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The Next Decade: The Decade of Games

It is well worth watching this latest TED video from Seth Priebatsch:

Seth cites four dynamics:

1. Appointment Dynamic

Where players have to do something at a pre-defined time/place…..I really like the way to create a game to take medicine as a real-world application.  I don’t play Farmville on Facebook – but my children do and I can see it is addictive.  The business world relies more and more on virtual appointments – but this area is surely still in its infancy.

2. Influence and Status Dynamic

Enough said!

3.  Progression Dynamic

“The average player spends 6.5 hours a day on World of Warcraft”……I constatly ask what does this mean for work and the next generation of folk in the workplace?  Players in this new world will demand more interactive, 3D experiences at work.  They will not be willing to take jobs that are considered “boring”.   This gap between the gaming world and the current tools and practices in the workplace is going to be a big challenge to bridge.  But lots of opportunities present themselves as well.

I also really like the new way of ascribing grades so they are not pass or fail but encourage you to develop to the next stage.  I am sure that good schools understand this already anyway!  It takes a Princeton drop-out not to see this perhaps!

4. Communal Discovery – everyone has to work together to achieve something

The DARPA Balloon Challenge sounds fascinating as a really effective search mechanism – not sure I fully understand it, but what a great way to collect information quickly by rewarding those along the chain of collection.

The question I have is what are the other three dynamics?

Comments welcome!

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